Privacy notice

Introduction

AquascapeOnline.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website. AquascapeOnline.com is owned and operated by Pedro Viegas, specializing in rare and hard-to-find tropical fish. By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
• Non-Personal Information: Browser type, IP address, and browsing behavior via cookies and analytics.
• Automatically Collected Information: Data from cookies, web beacons, and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including payment and shipping.
• Provide customer support and respond to inquiries.
• Send promotional materials, newsletters, and product updates (only with your consent).
• Improve our website functionality, customer experience, and services.
• Ensure website security and prevent fraud.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, including:

• Payment Processors: For secure transaction processing (e.g., Stripe, PayPal).
• Shipping Providers: To deliver your orders.
• Analytics Providers: To improve our website (e.g., Google Analytics).
• Legal Authorities: If required by law or to protect our business from fraud.

Cookies and Tracking Technologies

We use cookies to:

• Enhance your shopping experience by remembering your preferences.
• Track site performance and usage through analytics.
• Serve targeted advertisements for our products.

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.

Data Security

We take reasonable measures to protect your personal information, including:

• Secure servers and encryption technologies.
• Monitoring for unauthorized access or breaches.

However, no online platform can guarantee 100% security. Please protect your account information and report any suspicious activity to us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing the data we hold about you.
• Requesting corrections to your personal information.
• Requesting data deletion (subject to legal or contractual requirements).
• Opting out of marketing communications.

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Children’s Privacy

AquascapeOnline.com does not knowingly collect information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us, and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: