Conditions of Use
Effective Date: 1st December 2024
Welcome to Aquascapeonline.com. By accessing and using this website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.
General Terms
- Acceptance of Terms: By using this site, you signify your agreement to these Conditions of Use. If you do not agree, you may not use our website.
- Eligibility: You must be at least 18 years of age to make purchases on this website. By placing an order, you confirm that you meet this requirement.
- Changes to Terms: We reserve the right to modify these terms at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
Product Information
- Accuracy: While we strive to provide accurate and up-to-date information about our products, we do not guarantee that descriptions, images, or other content are error-free. If a product is not as described, your sole remedy is to return it in unused condition, as per our Return Policy.
- Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
- Legality: It is your responsibility to ensure that purchasing and owning certain species complies with your local, state, and federal laws. We cannot ship to locations where a species is restricted or prohibited.
Purchasing and Shipping
- Orders: All orders are subject to acceptance and availability. Once an order is placed, we will confirm receipt via email.
- Payment: Payment is required at the time of purchase. We accept major credit cards and other payment methods as listed during checkout.
- Shipping Policy: Live fish are shipped with great care. Please review our Shipping Policy for detailed information on packaging, delivery timelines, and guarantees. We are not responsible for delays caused by shipping carriers.
- Dead on Arrival (DOA): If a fish arrives dead, please notify us within 24 hours with photographic evidence. Credit or replacement is at our discretion. Please review our DOA policy for details.
User Conduct
- Prohibited Use: You agree not to use this website for unlawful purposes or to engage in any activity that disrupts its functionality.
- Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities conducted under your account.
- Communication: By providing your email address, you agree to receive communications from us related to your order and occasional promotional content. You can opt-out of promotional emails at any time.
Intellectual Property
- Ownership: All content on this website, including text, images, graphics, and logos, is the property of Aquascapeonline.com and protected by copyright laws.
- Restrictions: You may not reproduce, distribute, or exploit any part of this website without our express written consent.
Limitation of Liability
Aquascapeonline.com and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products purchased, except as required by law.
Governing Law
These terms are governed by the laws of the State of New Jersey, USA. Any disputes arising from your use of this website will be resolved in the courts of New Jersey.
Contact Us
If you have any questions about these terms or your experience on our website, please contact us at:
Aquascapeonline.com
Email: support@aquascapeonline.com
Phone: 908-634-0820 / 908-634-0825
Address: AquaScapeOnline, 234 Washington Ave, Belleville NJ 07109. USA
Thank you for choosing Aquascapeonline.com. We value your trust and aim to provide the best service and quality exotic fish for your aquarium.